Over chat – tech team
Just a few simple things to keep in mind .. in suggested order
- Greet
- Use smileys often
- Thank for every help
- Ask precise questions and wait for answers
- Appreciate them for any positives they have
- Try to explain reasons/purpose for asking for things from the person
- Use words like we rather than you or he or she. If you have to, use names – politely.
- After a couple of talks – practise small talk. Small talk includes talking about anything but work like wheather, a news etc.
- Try getting casual
- Don’t forget to greet while leaving
Categories: Coordination
